Home / Shipping

Shipping

Shipping Information

At Zeplis, we aim to provide you with a seamless and timely delivery experience. Please read below for our detailed shipping policies.

Delivery Timeframe

  • Standard Delivery: We offer delivery across Pakistan within 3-5 working days.
  • Orders placed will be processed the same day.
  • Orders placed after this time will be processed the next business day.

Please note that delivery times may vary slightly during holidays, sales, or promotional periods.

Shipping Costs

  • Flat Rate Shipping: We offer Free shipping for all orders within Pakistan.
  • Any additional shipping fees will be clearly indicated at checkout.

Order Tracking

Once your order has been shipped, we will send you a confirmation email containing your tracking ID and a link to track your package. You can use this tracking information to stay updated on the status of your delivery.

  • Please check your email inbox for this information after your order has been dispatched.
  • If you do not receive your tracking details within 24 hours of placing your order, please contact us at zeplis.com@gmail.com

Shipping & Handling Process

  1. Order Confirmation: After placing an order, you will receive an order confirmation email.
  2. Processing: Your order will be processed within 1-2 working days.
  3. Shipping: Once shipped, you will receive a shipping confirmation email with your tracking ID.
  4. Delivery: Expect to receive your order within 3-5 working days.

Important Notes:

  • Delivery Delays: While we aim to meet our delivery estimates, there may be occasional delays due to unforeseen circumstances (such as extreme weather, strikes, or public holidays). In such cases, we will notify you of any delays and provide an updated delivery timeline.

  • Incorrect Shipping Information: Please ensure that your shipping address is correct when placing an order. We are not responsible for any delays or lost packages due to incorrect shipping details.

  • Non-Delivery Areas: If you reside in a remote or non-serviceable area, our team will contact you to make alternate arrangements.

Undelivered or Lost Packages

If your package is not delivered within the specified timeframe or if it appears to be lost in transit, please contact our customer support team at zeplis.com@gmail.com We will work with the courier service to resolve the issue as quickly as possible.