Privacy Policy
At Zeplis, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our website www.zeplis.com.
1. Information We Collect
When you visit or make a purchase on our website, we may collect the following types of information:
1.1 Personal Information:
- Name
- Shipping address
- Billing address
- Email address
- Phone number
1.2 Non-Personal Information:
- Your IP address
- Browser type and version
- Time zone settings
- Device type
- Browsing activity on our site (e.g., the pages you visit)
1.3 Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and track website usage. Cookies do not store any personal identifiable information.
2. How We Use Your Information
We use your information in the following ways:
2.1 To Process and Deliver Orders:
- To process your orders and provide updates about your delivery
- To send you order confirmations, shipping details, and tracking information
- To handle returns, refunds, or customer service inquiries
2.2 To Improve Our Services:
- To personalize your shopping experience by providing tailored recommendations
- To understand how customers use our website and optimize the functionality
- To improve product offerings and site features
2.3 To Communicate With You:
- To send promotional emails, special offers, or newsletters if you have opted to receive such communications
- To notify you about changes to our services or policies
2.4 For Legal Compliance:
- To comply with applicable laws and regulations
- To prevent fraud and protect the security of our website and customers
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in delivering our services. These may include:
3.1 Payment Processors:
- For secure processing of payments and transactions
3.2 Shipping and Fulfillment Partners:
- To ensure the delivery of your order
3.3 Analytics and Marketing Tools:
- To help us analyze how customers interact with our website and to improve our marketing strategies
3.4 Legal Requirements:
- To comply with applicable laws, respond to lawful requests, and protect our rights
4. Security of Your Information
We take the security of your personal data seriously and use industry-standard security measures to protect it. This includes encryption technologies, secure payment gateways, and secure servers to ensure your information is protected during transmission and storage.
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights
Under applicable data protection laws, you have certain rights regarding your personal information:
5.1 Access and Correction:
- You have the right to access the personal information we hold about you and request corrections to inaccurate or incomplete data.
5.2 Data Deletion:
- You may request the deletion of your personal information in certain circumstances, such as when it is no longer necessary for us to retain it.
5.3 Opt-Out of Marketing:
- You have the right to opt-out of receiving marketing emails by following the unsubscribe instructions included in each email.
5.4 Data Portability:
- You can request to receive a copy of your personal information in a commonly used and machine-readable format.
To exercise any of these rights, please contact us at zeplis.com@gmail.com
6. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal and regulatory obligations, resolving disputes, and enforcing agreements.
7. Third-Party Links
Our website may contain links to third-party websites. Zeplis is not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of any websites you visit.
8. Changes to This Privacy Policy
Zeplis reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be updated at the top. Your continued use of our website after any changes constitute acceptance of the new Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us at:
Zeplis
Email: zeplis.com@gmail.com
